How can we help?
Getting Started
Troubleshooting
- I can’t see my plugins in Logic Pro X
- I can't see my plugins in Pro Tools
- License Key doesn't work
- Preset Browser System
- Epic Piano isn't working in Kontakt Player.
- Kontakt can’t find samples/wallpapers. What can I do?
- I can’t see my plugins in Pro Tools First
- I can’t see my plugins in Studio One Artist Show all articles ( 2 )
FAQs
- I’m a student, can I get a discount?
- I just missed that sale, can I still get a special offer?
- How do I get in touch with you?
- Do I need to connect internet or use iLok for activating plugins?
- Why are the GUI controls (Knobs, Buttons, VU Meter...etc) so slow and laggy in my Mac?
- Can I use my plugin on different computers?
- What is the resale policy for the products?
- Which types of payment methods do you accept? Show all articles ( 4 )
Purchasing / Licensing
- Which types of payment methods do you accept?
- Do you store my credit card information?
- How will I purchase the software?
- I am trying to add multiple items to the cart – but they don’t show up?
- I bought the plugin or library for a friend/family member
- What is the resale policy for the products?
- Do you offer refunds?
- Can I use my plugin on different computers? Show all articles ( 6 )
Tutorials
Product Manuals
Still Have Questions?
Contact our Support Team by sending an email.
